Event ID 800: step by step to solve it

• Windows crash or error accompanied by Event ID 800 message is very common in Windows 10/11
• Simply put, it means that DNS was unable to resolve that primary server address.
• How to fix the problem and how should you launch Event Viewer from CMD?

The domain name system is a fascinating universe. But most of us know little about him. Almost always, our approaches are when something is wrong. Without going any further, the Windows failure or error accompanied by the Event ID 800 message is very common on computers with this 10/11 operating system. We propose, today, to discover the steps to follow to get rid of this problem in just minutes.

If you haven’t experienced it but want to be cautious, Event ID 800 means DNS was unable to resolve that home server address.. One of the explanations why this happens is that, during processes such as DNS resolution, the system cannot identify the correct IP address for the occasion.

Among the main symptoms of this, as users we will experience a slow or unstable connection. Basically, for this reason, this time we want teach you how to fix Windows Event ID 800.

More details about Event ID 800 in Windows 10/11

As we mentioned, the main symptom of Event ID 800 is that it will slow down the Internet and cause problems associated with the networks. It is logged as there are problems with the configuration of the zones but it can be fixed.

Possible Solutions to DNS Event ID 800

Resolves Zone SOA configuration issue

Generally speaking, Event ID 800 is given when a zone is configured to receive updates, but the A record for the primary server in the zone’s SOA record is absent on the current DNS server.

So, you have to rectify the configuration of the zone by following the steps below:

1. Go to the DNS server, click Start and search for Server Manager
2. Once there, go to Roles, DNS Server, DNS
3. Right click on the DNS Server and go to Properties
4. Then go to the SOA or Home Authority tab
5. Check if the primary server is correctly listed. If not, make the necessary changes.
6. Next, click on the Nameservers tab and check if the IP is correct
7. If it is incorrect, click Add and enter the correct one
8. From the right pane of the window, check if there is a host for the zone. It can be A or AAA
9. If there is no host, right-click on the Zone and select New Host
10. Enter the required data and save the changes made

With any luck, the problem will have been resolved by this procedure.

Check your DNS settings

Next, you should check and make sure that the problem is not due to a misconfigured DNS. You can do it easily and, if necessary, solve it quickly. You just have to follow these steps:

1. Go to the DNS server, click Start and search for Server Manager
2. Once there, go to Roles, DNS Server, DNS
3. Right click on the DNS Server and go to Properties
4. Once you’ve arrived, expand the Zone folder and right-click on a
5. Open its Properties and make sure that all the values ​​that have been entered there are correct

In case the entries are not correct, you should contact your IT administrator to correct them. Assuming you have enough knowledge, you could solve it yourself. But you must be very cautious.

Check if the client system can communicate with the host

Finally, you should check if the client system can communicate with the host from the ping command. You just have to open the Command Prompt and type the command:

ping <hostname> or <hostip>

At that point, be sure to replace “y” with the actual hostname and IP address of the destination. Whenever you see messages like “The ping request could not find the host’s hostname”, the client is not being able to communicate with the host. This will help you analyze possible solutions to this problem.

Other frequently asked questions

How to run Event Viewer from CMD?

To open Event Viewer from Command Prompt, press Win + R, type “cmd” and then press Ctrl + Shift + Enter. At the UAC prompt, click Yes to continue. Open Command Prompt, type “eventvwr” and hit Enter. This string of commands will start the Event Viewer for you from CMD.

What has your experience been like trying to resolve Event ID 800? Have you actually achieved it?