- Microsoft Teams is an online workspace that allows people to hold meetings, share ideas and content with their colleagues, for example through classic video calls
- But what if video call sharing won’t let you show what you’re watching?
- What are the possible causes of the failure and how to rule them out until the error is found?
If you’re used to video conferencing or working in a team, you probably already know that showing someone else what you’re looking at is essential on video calls, but what if you can’t share a screen in Teams? We say this because there seems to be a fairly common issue related to this Microsoft app. Although most users are satisfied with it, disagreement comes with occasional errors.
The thing is, if Microsoft Teams screen sharing is not working, then this post will surely help. For those of you who don’t know, Microsoft Teams is an online workspace that allows people to hold meetings, share ideas and content with their colleagues. But users are complaining lately.
In more than one case, they find that cannot share screen with other meeting attendees. Solving this is key if you don’t want to have to resort to other programs because you’re used to Teams.
The causes of this failure in the Microsoft Teams application can be diverse, so it must be detected first. Of course, for that it is necessary to rule out all the potential explanations before attacking the one that interests us.
Most of the time, problems with using screen sharing in Teams are related to an unstable connection, conflicts with other software, a screen resolution that is too high, or an outdated app.
When you are affected by this situation, follow all the steps that we are going to discuss below.
Ask the meeting administrator to allow everyone to present their screen
Ask the meeting administrator if they have already allowed everyone to present their screen in the current meeting. Unfortunately, a distraction on your part may prevent some of the users from displaying their screen.
As the meeting administrator, these are the steps you need to follow to enable users:
- Click More at the top and select Meeting Options
- Expand the dropdown menu “Who can present?” and select All
- Click Save to save the changes and try sharing your screen now
Check Internet connection
A slower-than-expected internet connection can be the cause of problems in Teams. Proceed to a speed test to test if you are actually receiving the service for which you pay.
Clear Teams app cache
Teams saves app data and cache to improve the user experience. Such cache files can get corrupted and could be the reason why screen sharing is not working quite right.
- Press the Win + R key combination to open the Run dialog box
- Writes %appdata%\Microsoft\Teams and press Run to open its folder
- Once there, press Ctrl + A to select the files and then Shift + Del
- That will permanently delete the cached files from Teams
- Restart the Teams app to check if you can already share your screen with others
A lower screen resolution
If the screen resolution is set too high, Teams may not be able to render it.
- Press the Win + I key combination to open Settings and go to System, Display
- Tap the dropdown menu next to Screen resolution and select a lower resolution
- Restart the Teams app to check if it can process this lower resolution
Use a different browser
Your usual browser may be unstable, so try another one. Go from Chrome to Edge or vice versa. And keep an eye out for more privacy-oriented browsers like Brave and others that are newer.
If none of the above recommendations helped, you should check that Teams is up to date. There are numerous circumstances in which the lack of updating causes anomalies in the expected operation of a program. Click on the three dots in the upper corner, and Check for updates.
Other frequently asked questions
To share your screen in Microsoft Teams, click the Share content button at the top, selecting the screen you want to share and if you also want to share the sound that it emits.
Why can’t I see the participants in Teams?
If the connectivity is not as good as it should be, you may not see some of the participants in the video call. Also It can happen that the participants turn off their video or that their camera is not responding well. You should consult each particular case to find out what are the reasons for not being able to see them.
Have you been able to get screen sharing back in Teams? What was the reason for the inconvenience?