Although there are various email services, there is no doubt that Gmail is one of the most important, especially due to its intrinsic relationship with Google and the Android operating system. Now, the main email client in the world can fail, like any app, and you have to know what to do if no emails arrive in Gmail.

Of course, this is a rare situation, but for which we have to be prepared, as we have already explained at the time when we showed you what to do if you do not receive Gmail emails on the phone.

On this occasion, however, we are not going to focus specifically on smartphones, but rather we want to look at the problems receiving emails in Gmail in general, which affect your personal account, regardless of the device you are using.

General solutions if you do not receive emails to Gmail

There are some general solutions, to call them in some way, that can avoid this inconvenience, and although they do not act on specific problems, in more than one case they will get you out of trouble.

Check the servers

While this is unlikely to happen, Google’s servers go through maintenance like others, and thus can lead to unplanned difficulties. If they have been out of order, that may explain the slowness with the emails. You should ask your sender to send you the emails back, just in case.

Email yourself

To check the performance of the servers, another interesting test is to send an email to yourself, which will give you an indication of whether they are working or not. Or you can ask someone to send you an email.

Check the Junk folder

This is a mistake that seems like a beginner’s but that occurs much more frequently than we would think. We talk about the emails that we cannot find and, as always, are in the Junk folder.

Check the Trash

The same thing happens with the Trash, sometimes you can accidentally delete an email from your smartphone and then when you look for it from your computer, you can’t find it. Always check the Trash, just in case.

Update the Gmail app

There are hundreds of reasons to keep Gmail applications installed on smartphones, but one of the most important is that it avoids system vulnerabilities. Although having it out of date does not have to mean that you do not receive your emails on PC, it is better to take it to the latest.

Specific solutions if emails do not reach Gmail

Outside of the previous attempts, there are others that explain Gmail failures from more specific causes.

Use a different browser

If you always use the same browser, you can try your luck with a different one to see if the error in question is there. Always consider that Gmail supports only four browsers: Chrome, Firefox, Safari and Edge.

The same if you are using the Gmail app: then try to access it from the browser.

Try Gmail on other devices

Then, you have to try to change the device, going from the smartphone to the computer, from the computer to a tablet, from a tablet to the mobile itself. Check if the emails do not reach Gmail in any of them.

Log out and log in again

In cases where you have the possibility of log out of Gmail and access it again, you must to rule out that it is a system bug. Think before if you remember your password.

If you can’t sign in again, check out why you can’t log into Gmail.

Check your account storage

Unfortunately, Gmail’s unlimited storage is not free, but We have 15 GB in total for all our Google services, also considering Drive, Photos, etc..

You can check your available space in just a second, by entering this link from Google One.

If your emails don’t arrive, it may be because you don’t have any more free storage space in your account.

Turn off email forwarding

Some users take advantage of the email forwarding mechanism as by activating it they ensure that the emails that were originally sent to your Gmail account will reach your new accounts.

Of course, if you have done this, the emails will not be saved in the Gmail account, so it is convenient, in that case, that disable the forwarding option to be able to see them in the Google client.

Email forwarding is a useful option for users who switch to a different email address. This causes emails sent to your email to be forwarded to your new email. If this was triggered by some error, then your email will not receive anything new.

Disable your antivirus

Finally, and although it is not a very repetitive inconvenience, your antivirus may sometimes make the mistake of being blocking emails reaching your Gmail account.

This step only applies to those using IMAP on a desktop client on Windows.

Most antivirus have options to stop working for a few minutes, so activate one of them and check if, in that short period of time, the emails finally reach you.

Google support, the last exit

If nothing of everything we have said worked, the last alternative we have at hand is to contact him google support. Eventually, there is a Helping Community that might also be helpful.

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